P O L I C I E S
S H I P P I N G
we ship anywhere in the world! every order is packaged with care from los angeles, california with shipments made bi-weekly, unless special specifications were agreed upon prior to purchase. if interested when our next ship date is, please feel free to inquire at hello [at] satsukishibuya.com.
united states — shipped via FedEx ground with tracking
international — shipped via FedEx international with limited tracking depending on location
*note: for international orders, fixed delivery dates are hard to predict due to the additional variable of U.S.’ and destination country’s custom procedures.
shipping / handling is included in the total price of each item, unless noted in the description. sales tax will be included upon checkout for california residences only.
E X C H A N G E S
R E T U R N S
it is of the upmost importance for you to be happy with your purchase. if there are any problems / concerns, please feel free to contact us and we will definitely figure out a way to keep you smiling.
framing of artwork is available upon request. if interested, please email hello [at] satsukishibuya.com for further details.
please note that framing and delivery of artwork may take up to 25 business days from the order date.
F R A M I N G
T E R M S
S E R V I C E
TAXES: sales tax (only for california) will be calculated upon checkout.
COPYRIGHT INFORMATION: copyright and reproduction rights of all artwork, designs, photographs, images, and products are reserved by satsuki shibuya.
IMAGES: please feel free to email us at hello [at] satsukishibuya.com if you would like a photo for second party usage.
P R I V A C Y
P O L I C Y
we do not share any information that you provide during your purchase with outside companies or third parties.